Testimonials
Lucy is a qualified and experienced human resources and training professional with expertise in recruitment.
I have worked with her for a number of years in operations and latterly she has supported me in my own business working on large scale recruitment campaigns and one-off assignments for big corporate and small independent companies.
She is diligent, supremely organised, extremely personable and achieves results through her tenacious “can do” attitude and approach.
I have no hesitation in recommending Lucy for all your people needs.
Penny Cook
Director, Penny Cook Recruitment
Lucy is a talented and dedicated HR & L&D professional.
She strives for success and will not give up until she achieves the ultimate result for her client.
Helen Landau
Operations Director, Hatfield House
Lucy has a unique way of approaching HR. She is hugely knowledgeable with the legalities of HR but the heart of her approach is about the people. She is fearless in her quest to understand the route of people problems and works towards the best outcome, always doing things the right way as opposed to the easy way.
An inspiring Trainer/Facilitator, Lucy excels at designing and delivering training guaranteed to make an impact.
Lucy is fantastic support for managers, she will support the growth of any leader, manager or team with her positive influence, her solid knowledge and her compassionate nature.
Louise Brimble
Director, Inspire Events
Lucy delivered excellent training to one of my teams after a restaurant re open. The training was outstanding and inclusive, tailored to all levels.
The feedback from the team was they all really enjoyed it and they felt confident to deliver all they had learned in site.
As a result of the training we have retained great people and delivered great customer service. I would recommend Lucy for any L&D needs.
Diane Singleton-Smith
Head of Operations – Harry Ramsdens
I have worked with Lucy for many years, and have been hugely impressed by the dedication and passion that she brings to ‘all things people’ in the businesses she supports. Whilst Lucy is very able to cover off the typical HR functions, her drive & operational experience far outweighs that of a usual HR manager.
Lucy is successful in attracting & recruiting the right people into roles, following a professional and proper process. After securing good talent Lucy always promotes their retention through positive on-boarding and ongoing development.
Where many employers shy away from those difficult conversations regarding performance & behaviours, it is here that Lucy comes into her own providing the coaching required for managers to give them the confidence to clarify expectations and set standards.
Lucy is extremely hardworking, professional, and has a friendly manner dealing with people in organisations at all levels.
Clare Coles
Director, Tall Solutions
Lucy has a super positive and professional attitude with an ability to communicate at all levels, coupled with an unwavering passion for people.
Lucy’s vast industry and HR knowledge enabled her to contribute hugely to the business. She would support and coach managers through situations that would arise, was able to add value to the business commercially, bring innovative ideas to the table and complete various projects to a very high level. It was a pleasure to have worked with Lucy.
Lisa Davies
Operations Manager, Loungers Plc
Lucy’s training methods are absolutely fantastic, and her way to interact with a large number of people at the same time is astonishing. Easy to follow, interesting, and on point.
I had the pleasure to take part in a full-on 5 days Customer Service Training course for a new restaurant reopening and her words are still in the memory of the 50 team members that have taken part.
Well done Lucy and thank you.
Daniele Raicaldo
Operations Support Manager, Deep Blue Restaurants
Lucy is super dedicated, professional and passionate about all things people!
Her unrivalled ability to support, coach and mentor are second to none and having worked with her for a period of time I can vouch for this first hand.
Lucy’s vast experience of the industry coincided with her passion and wealth of knowledge make her a leading light in the sector.
Gordon Cox
Area Manger, Holroyd Howe
